Graycliff Hotel Nassau, Nassau - Reviews, Rooms Options & Prices 2025

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About the Resort

West Hill Street, Nassau, Bahamas

Graycliff Hotel, a 5-star Nassau hotel, offers a tranquil retreat in a historic colonial mansion surrounded by lush tropical gardens. Guests can enjoy access to a renowned restaurant, luxurious accommodations, and a variety of unique experiences, including culinary classes and chocolate-making workshops.

Rooms & Amenities

The hotel features 16 elegantly appointed guest rooms, including Deluxe and Luxury Rooms, and suites with views of the gardens or pool area. Each room offers air conditioning, a private bath, daily housekeeping, and complimentary Wi-Fi access.

Dining & Exclusive Experiences

Graycliff Restaurant serves Bahamian influenced Continental cuisine and boasts the third largest private wine collection on earth with over 300000 bottles. Guests can enjoy unique dining experiences such as wine luncheons and private dining in the Wine Cellar, accommodating up to 18 guests.

Leisure & Activities

Guests can participate in a variety of activities, including a Cigar Rolling Lesson at The Graycliff Cigar Company and chocolate-making classes at Graycliff Chocolatier. The grounds also feature two inviting swimming pools and lush tropical gardens, ideal for relaxation.

Services & Local Attractions

The hotel offers services for events ranging from intimate dinners to corporate retreats, with planning assistance available. Notable nearby attractions include The Heritage Museum of the Bahamas and Christ Church Cathedral, enhancing the overall experience for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury King Room

Max:

3 persons

37 m²

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

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Deluxe King Room

Max:

2 persons

46 m²

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Luxury King Room

Max:

3 persons

37 m²

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

Check Prices

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Getting around

Explore available ways to reach your dream destination

City Center

Nassau 1.9 mi

Airports

Lynden Pindling International (NAS) 10.4 mi

San Andros (SAQ) 77.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fabulous Lunch Experience

“The lunch at the restaurant was a delight, especially the fresh pressed coffee and friendly service amidst the beautiful and historic dining area.” view full review

Relaxing Poolside

“Although the pool area could use some attention, it was a nice spot to unwind after a long day, perfect for relaxation.” view full review

Spacious Room.

“Our room was generously sized, providing ample space to move around comfortably, although the lighting could have been better.” view full review

Accessible Tour Experience

“The wine cellar tour was quite impressive, showcasing a vast selection that any wine enthusiast would appreciate, offering a wonderful alternative to staying overnight.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
VIP check-in/ -out
Concierge desk
No pets allowed
24-hour security
Baggage storage
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Golf course

Services

Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Outdoor dining area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Board games
Children's menu

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

West Hill Street, Nassau, Bahamas

Map view

West Hill Street, Nassau, Bahamas

City landmarks

Castle

Fort Fincastle

3900 ft

cnr King & George Sts

Pirates of Nassau Museum

3300 ft

Top of Elizabeth Avenue

Queen's Staircase

3900 ft

Gallery

The National Art Gallery of The Bahamas

2400 ft

One Casino Drive Atlantis Paradise Island

Aquaventure

1.6 mi

Casinos

Atlantis Paradise Island Bahamas

1.7 mi

Church

Christ Church Cathedral

3300 ft

Bay Street

3300 ft

Museums

Pompey Museum of Slavery and Emancipation

3300 ft

Bay St

Parliament Square

3300 ft

Tower

The Water Tower

2700 ft

Dean's Ln

Fort Charlotte

1.1 mi

Tower

Blackbeard's Tower

3100 ft

Parliament Street

3100 ft

Zoo

Ardastra Gardens

1.1 mi

Woodes Rogers Walk

Prince George Wharf

3300 ft

Museums

Junkanoo World

4700 ft

Nearby

Church

St. Francis Xavier Cathedral

900 ft

Museums

The Heritage Museum of the Bahamas

200 ft

Libraries

Nassau Public Library & Museum

1600 ft

8-14 West Hill Street

Graycliff Heritage Village Artists Studios

200 ft

Gallery

Antonius Roberts Studio and Art Gallery at Hillside House

400 ft

Monuments and Landmarks

Cenotaph

1700 ft

Museums

Junkanoo Expo Museum

700 ft

31 West Street at Delancey Street Historic Delancey Towne

Educulture Bahamas

800 ft

Square

Pompey Square

1200 ft

Downtown Nassau

Rawson Square

2000 ft

Garden

Garden of Remembrance

3300 ft

Public Building

Government House of The Bahamas

400 ft

Restaurants

Graycliff Restaurant

100 ft

Graycliff Hotel

Giotto Pizzeria

100 ft

11 West Hill Street Graycliff Hotel

Humidor Churrascaria

100 ft

Graycliff Hotel

Senor Frog's

1300 ft

Woodes Rodgers Walk

Walking Stick Bar and Restaurant

800 ft

40 George Street 40 George St.

Smugglers

900 ft

King Street

Conch Fritters Bar and Grill

1200 ft

Malbrough Street

Summer Palace Chinese Restaurant & Lounge

900 ft

Navy Lyon Road

Aqua at The Hilton

1100 ft

No 1 Bay Street

Conch N' Kalik Bar & Grill

1200 ft

Pompey Square Bay Street

Paradise Frozen

1200 ft

Navy Lion Road

Reviews and Ratings

Feedback from previous guests about their experience

60%

liked the resort and would come back again

6.0/10

Guest rating

Rooms

7.0

Location

7.8

Service

5.8

Dining

5.7

4/5 based on 267 reviews

#10 of 37 hotels in Nassau based on Tripadvisor

David

United Kingdom, January 2025

7.0/10

My stay here had its high points, like the beautiful pool area and comfy rooms, but I was let down by the dining experience and the service during my visit. While the ambiance is lovely, the high prices didn't quite match the quality we received. The management's responsiveness regarding billing issues also left much to be desired.

Rooms

8.0

The room we stayed in was spacious and comfortable, featuring a modern bathroom with nice amenities.

Service

5.0

While most staff members were friendly, my experience with the follow-up regarding a refund was frustrating and unresponsive.

Location

9.0

The hotel is nestled in a beautiful garden, making it feel like an escape from the hustle and bustle of the city.

Dining

5.0

Our dining experience was disappointing with overpriced meals and inattentive service during peak hours.

Facilities

9.0

The pool area was stunning and well-maintained, definitely a highlight of our stay.

Maria

United States of America, December 2024

5.2/10

My stay at Graycliff was marked by a beautiful ambiance but was overshadowed by disappointing service and dining experiences. The rooms, while spacious, left much to be desired in terms of upkeep. I was particularly let down by the staff's lack of attention to detail and the exorbitant food prices. Overall, I expected a more enjoyable experience given the high cost.

Rooms

6.0

The room we stayed in was large and mostly clean but felt a bit outdated and stuffy.

Service

5.0

Service was underwhelming; staff seemed inattentive and not very helpful.

Location

8.0

The hotel is situated in an older part of Nassau, which is great if you appreciate historic charm.

Dining

5.0

Dining was pretty disappointing, especially given the prices; I found the food to be overcooked and lacking in quality.

Facilities

5.0

The hotel has some nice features, like a pool, but the service at the pool was lacking.

Theodore

United States of America, October 2024

8.6/10

I absolutely loved my stay at this historic hotel. It offers a charming atmosphere that's a welcome escape from the tourist spots. While the dining experience was exceptional, the maintenance of some facilities could use improvement, particularly since not all rooms seemed available. Overall, it’s a unique spot with a distinct vibe, but it does come with a few quirks to be aware of.

Rooms

8.0

The room I stayed in was beautifully decorated, blending classic charm with modern amenities. However, I noticed some rooms seemed out of service, which was a bit concerning.

Service

9.0

The staff were genuinely accommodating, making me feel welcomed and well taken care of throughout my stay. Special mentions go to the team who really made dining experiences enjoyable.

Location

9.0

The hotel is perfectly positioned just a few blocks away from the busy tourist areas, offering a much more tranquil environment. The surrounding streets are lovely to stroll through, filled with local culture.

Dining

10.0

Dining at the hotel was a highlight, with exquisite meals that justify their price. The restaurant ambience was lively and elegant, perfect for both dining and people-watching.

Facilities

7.0

While the pool and the grounds were well-maintained and breathtaking, it was disappointing to see that not all facilities appeared to be in peak condition.

Andrew

United States of America, October 2024

6.0/10

Graycliff has a beautiful historic charm and offers spacious rooms with modern amenities, making it a great getaway from the busy tourist areas. However, my experience was marred by service issues and high dining prices. While I enjoyed the tranquil atmosphere and lovely grounds, the staff's attitude could definitely use some improvement.

Rooms

9.0

The rooms are a charming mix of classical decor, modern amenities, and offer plenty of space. I appreciated the complimentary fruit platter and bottled water.

Service

5.0

While the facilities were nice, I had a poor experience with the staff. The receptionist made me feel like I was being accused of dishonesty regarding my reservation, which was frustrating.

Location

8.0

The hotel is tucked away just a few blocks from Nassau's main drag, providing a peaceful escape from the bustling tourist spots, which I really loved.

Dining

5.0

Dining prices were extremely high, and I found the options limited for breakfast. The restaurant setting was elegant but didn't justify the steep costs.

Facilities

6.0

The grounds and pool area are beautiful but seemed underutilized, and cleanliness could be improved.

Patrick

United States of America, September 2024

6.6/10

My husband and I had a mixed experience at Graycliff. The stunning decor and historical ambiance caught our attention, but our dining experience left much to be desired, especially with the appetizers and main courses being overcooked and not as described. The staff was mostly charming, but we felt a bit disregarded when we asked to see the wine cellar. Overall, the atmosphere is beautiful, but the food quality needs improvement.

Rooms

Service

Location

Dining

5.0

My lobster tail appetizer was unfortunately tough and chewy, making it quite disappointing. The snapper I ordered was overcooked and not what I expected, as it was cooked in plastic instead of parchment. While the flavors were good, this really affected my overall experience.

Facilities

9.0

The property is beautifully maintained, with a lush jungle surrounding the pool area, which is very clean and impressive. This part of the experience felt luxurious.

Mike

United States of America, September 2024

5.0/10

My stay at this hotel left much to be desired. While the wine cellar tour was a highlight, the overall experience was marred by a rundown environment and poor service. The room was far from the advertised garden view, and the atmosphere felt uncomfortable and unsafe at times. If you're curious about the place, a wine pairing event might be worth a visit, but I wouldn't recommend staying here.

Rooms

5.0

The room we got was a disappointment, located away from the main building and above a noisy shop. We booked for a garden view but ended up with a dark room.

Service

5.0

The service was not up to par; we were denied a room change and felt unwelcome during our stay.

Location

5.0

The hotel's location felt uncomfortable, especially after dark. It was a bit isolated and not exactly the best area for safety.

Dining

5.0

While the restaurant made an effort, dining here was not as enjoyable as expected, given the other aspects of the stay.

Facilities

5.0

The condition of the facilities was below expectations; the hotel felt run down and in need of serious maintenance.

Harper

United Kingdom, September 2024

9.4/10

Graycliff Hotel truly exceeded my expectations! The historical charm combined with modern amenities made my stay special. The staff went out of their way to ensure everything was perfect, whether it was the incredible dining or the relaxed atmosphere. However, while the rooms were beautifully decorated, the upkeep could use a little attention. Overall, it was an amazing experience that I would recommend to anyone visiting the area.

Rooms

8.0

Our room was elegantly decorated with period antiques, but I found it to be a bit stuffy and not as modern as I hoped.

Service

10.0

The service from the staff was outstanding. They were incredibly attentive, making sure we felt welcomed at all times.

Location

10.0

Situated in the historic part of Nassau, the location was fabulous for sightseeing and offered a nice escape from the busy tourist areas.

Dining

10.0

Dining at Graycliff was a highlight; each meal we had was wonderful, especially the breakfast, which was a fantastic treat.